Automate payment recovery at scale with AI voice agents that negotiate, follow up, and collect — without expanding your call center staff.
Trusted by collection agencies, fintech lenders, and healthcare billing teams.
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Listen to how voqent AI voice agents handle real debt collection workflows — payment reminders, installment negotiations, promise-to-pay confirmations, and more.
Listen to an AI payment reminder call
Selected Sample
Payment Reminder
Vikas, Hindi voice sample
नमस्ते राहुल जी, मैं Vikas, voqent से बोल रहा हूँ। <angry>आपकी ₹24,500 की बकाया राशि अभी लंबित है। कृपया आज ही भुगतान कर दें।</angry> <determined>अगर आप तैयार हैं, तो मैं अभी भुगतान लिंक भेज देता हूँ ताकि आप तुरंत पेमेंट पूरा कर सकें।</determined>
Each scenario pairs real-world debt collection scripts with authentic voice samples from the voqent library.
AI-powered phone agents handle high volumes of debt collection calls, reaching more customers while reducing operational costs.
Customer asked for a callback at 6:30 PM. Retry booked automatically.
3-part installment plan agreed for a Rs. 24,500 overdue balance.
Customer confirmed the first payment before Friday 6 PM.
Secure link delivered by SMS and WhatsApp with case notes synced.
First installment settled. Case moved to monitoring workflow.
Second attempt scheduled after the missed morning call.
AI can proactively remind customers about past-due payments, offer flexible repayment options, and process transactions in real time.
AI agents can speak Hindi, English, and regional languages naturally, so borrowers hear collection calls in the language they are most comfortable with.
Designed for Indian collection teams, the system can manage missed EMI reminders, payday follow-ups, callback requests, and promise-to-pay tracking in one flow.
Outbound Calling
Deploy AI voice agents that make thousands of outbound collection calls simultaneously — with natural conversation, negotiation, and real-time payment processing.
The AI agent picks a high-priority overdue account, loads the right language, and begins the first call attempt.
If there is no pickup or the customer asks for a callback, the system books the next attempt automatically.
Once connected, the AI explains the dues, handles objections, and offers a settlement or structured plan.
The customer confirms the amount and due date, and the AI records the commitment in the workflow.
The system sends the payment link immediately. If payment is received, the case closes; if not, reminders continue.
Negotiation & Settlement
AI agents that understand financial constraints and dynamically negotiate payment plans — while ensuring compliance with every interaction.
Priya — AI Collection Agent
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Deploy AI phone agents that work 24/7, never miss a follow-up, and recover more debt at a fraction of the cost of human agents.
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